Disclaimer & Privacy Policy

Financial Dynamics Group Pty Ltd
Privacy Policy

 

Financial Dynamics is an accounting and business advisory firm located in Nowra, New South Wales. In this Privacy Policy, “Financial Dynamics”, “we”, “us” and “our” mean the professional services firm of Financial Dynamics Group Pty Ltd carrying on business under the name of Financial Dynamics and includes all associated entities.

 

Our approach to your privacy

Financial Dynamics respects your privacy and is committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (“Privacy Act”) and APES 110 Code of Ethics for Professional Accountants (including Independence Standards).

 

This policy outlines the obligations Financial Dynamics has in managing the personal information we hold about our clients, potential clients, contractors and others. This includes information such as your name, address, telephone number/s, email address, identification number/s or any other type of information that can reasonably identify an individual, either directly or indirectly.

 

This Privacy Policy does not apply to acts or practices that are directly related to the employee records of current or former employees.

 

If you would like further information on this Privacy Policy you may contact us at the email address at the bottom of this page.

 

Personal information that we collect

As a provider of accounting, tax agent and business advisory services we are subject to certain legislative and regulatory requirements that necessitate us obtaining and holding detailed personal information. In general, the main types of personal information we collect and hold includes (but is not limited to):

  • Names
  • Contact details
  • Gender
  • Dates of birth
  • Tax File Numbers
  • Director Identification Numbers
  • Employment details and history
  • Details of your financial circumstances including bank account details, your assets and liabilities, income, expenditure, insurance cover and superannuation fund/s.

 

We will not collect any personal information about you except when you have knowingly provided that information to us or authorised a third party to provide that information to us.

 

How we use your personal information

Financial Dynamics will only use your personal information for the purposes that you have consented to. This may include:

  • Providing you with products and services as part of our usual business activities
  • Administering our business activities
  • Managing, researching and developing our products and services
  • Providing you with information about our products and services or distributing newsletters or publications
  • Communicating with you by a variety of means including, but not limited to, telephone, email, SMS or mail
  • Investigating any complaints.

 

You have a right not to provide us with information that can identify you. If, however, you withhold your personal information it may not be possible for us to provide you with our products and services, or alternatively, may affect the adequacy or appropriateness of the advice or services provided.

 

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible by law, our user databases together with any personal and non-personal information contained within those databases.

 

How we collect your personal information

Financial Dynamics collects personal information from you in a variety of ways, including when you interact with us electronically or in person. This includes, but is not limited to, when you provide information about your personal, tax or business affairs, change your contact or email preferences, when you provide feedback, provide financial or credit card information or communicate with our staff.

 

We may also receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. You have a right to refuse us authorisation to collect information from a third party.

 

Potentially you may provide us with someone else’s personal information (e.g. other members of your family group). You must not do this unless you have their consent to do so. You should also take reasonable steps to inform them of the matters set out in this Privacy Policy.

 

Unsolicited personal information

There may be times when we receive personal information that we do not solicit. If this occurs, we will determine if you have given your consent and the information is necessary for us to provide our services, or whether the collection is required or authorised by or under an Australian law or a court/tribunal order. If it is, the information will be dealt with in accordance with the Australian Privacy Principles as if the information has been solicited.

 

If it is determined that we could not have obtained this information, we will destroy or de-identify the information as soon as practicable as long as it is lawful and reasonable to do so.

 

Sensitive information

Some of the personal information that we collect is ‘sensitive information’ as defined by the Privacy Act. Sensitive information includes health information, information about your race, ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual preference(s) and criminal record. We will only collect such information as permitted under the Privacy Act.

 

Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise or where certain other limited circumstances apply (e.g. where required by law).

 

Disclosure of personal information

In providing our services we may need to disclose personal information to a third party. This will be done to the extent that it is permitted by law and set out in this Policy. Example of the types of third parties we may disclose personal information to include:

  • The Australian Taxation Office (“ATO”) and/or each Australian state’s revenue office
  • Companies or individuals contracted to assist us in providing services or who perform functions on our behalf (e.g. specialist consultants (especially tax consultants), information technology service providers, contractors and other product and service providers)
  • Courts, tribunals and regulatory authorities as required or authorised by law and in accordance with the Code of Ethics for Professional Accountants
  • Auditors or compliance officers as required by law or professional associations
  • Anyone else to whom you consent such as banks, solicitors, financial planners, insurers and insurance brokers and other financial institutions.

 

Where you engage us to attend to your tax affairs we will assume (unless you advise us otherwise) that you have specifically authorised us to deal directly with the ATO regarding normal tax matters. If, in the course of our dealings with any tax authorities, they request information regarding you that we believe is outside of such matters (e.g. a tax office audit) we will request your specific authority before complying with their request.

 

Our client files (including your files and documents) may be subject to review as part of the quality review programs of our professional association, Chartered Accountants Australia and New Zealand, that monitors our compliance with mandatory professional standards or our own quality assurance procedures. The Corporations Act also provides the Australian Securities and Investments Commission (“ASIC”) with the authority to inspect our client files. Compliance with these programs may involve the disclosure of your personal information. The same strict confidentiality requirements apply under these programs as apply to us as your accountant, tax agent and business advisor.

 

If we are required by law or professional obligations to disclose information about you or your organisation, we must co-operate fully. However, where possible, we will advise of these disclosures.

 

Security of your personal information

Financial Dynamics is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.


Our employees are required to respect the confidentiality of personal information, the privacy of individuals and undertake privacy and data protection training. As part of that training, all employees are required to read this policy and understand their obligations in respect to personal information.

 

Where we engage information technology service providers to process personal information on our behalf, we only do so on the basis that such service providers comply with the requirements under the Privacy Act and have adequate measures in place to protect personal information against unauthorised use, loss and theft.

 

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

 

We will retain your personal information only as long as necessary to fulfil the purpose for which it was collected, as required by law and the Australian Privacy Principles, or in accordance with our document retention policies.

 

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at the email address below.

 

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law. If access is denied, we will explain the reason why it is denied. We will require you to verify your identity and to specify what information you require.

 

Keeping personal information up to date

We endeavour to ensure that the personal information we hold is accurate, complete and up-to-date. Changes inevitably are required and unfortunately errors do occur from time to time. You should contact us immediately in order to update any changes to the personal information we hold about you.

 

Hosting and data retention

The hosting facilities for our website are situated in Australia. Our third party service providers (refer section 19 of our Terms and Conditions of Engagement) are situated in Australia but a number of them are part of multi-national corporations. These multi-national information technology service providers may also store, process or back up your personal information on servers that are located in Australia or overseas, commonly located in (but not limited to) the UK, USA, Germany, New Zealand, Singapore and Canada.

 

Visiting our website

When you visit our website (www.financialdynamics.com.au) we may collect certain information such as browser type, operating system and website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

 

We may also collect personal information through emails. You are not required to provide personal information via our website, however you may choose to do so in order to receive communications on our services or apply for an employment position. Information collected via our digital marketing activities is treated in accordance with this Privacy Policy.

 

Our website’s use of cookies

We may from time to time use cookies on our websites. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site.

 

Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyse website traffic and help us provide a better visitor experience.

 

Third party websites

Our website may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

 

Changes to our Privacy Policy

Please be aware that this policy may be updated as and when required, for example, to take into account new laws, changes to our operations and practices, changes in the business environment and technology. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

 

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to the email address below. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

 

If you would like access to your personal information, or have any questions about privacy-related issues, you should contact our Privacy Officer at the email address below.

 

Contact Details

The Privacy Officer
Financial Dynamics Group Pty Ltd
Level 1, 24 Berry Street
Nowra NSW 2541
(02) 442 12345
advice@financialdynamics.com.au